Terms of Service

English translation for convenience. The Spanish version of this document is the legally binding text. In the event of any discrepancy between the two versions, the Spanish version prevails. You can read it at clicomy.com/politicas/terminos.

These Terms and Conditions (the "Terms") govern access to and use of the clicomy.com website and the engagement of Clicomy's services, a brand of Just Marketing SpA (RUT 77.047.645-3, registered address at Avenida Apoquindo 6410, Las Condes, Santiago, Chile). By using the site or engaging our services, you declare that you know and accept these Terms.

1. Services

Clicomy provides performance digital marketing services, website and eCommerce store development, and corporate training, among others. The specific scope of each service, its deliverables, timeframes and conditions are defined in the corresponding quotation, commercial proposal and/or contract accepted by the client.

2. Site information and quotations

2.1. Information on plans, services, prices and benefits published on the site is for reference only and may be updated without prior notice.

2.2. The commercial relationship between Clicomy and the client is governed by the quotation or proposal actually accepted, which shall prevail over the general information published on the site.

3. Payments, refunds and cancellation

Payment, refund and cancellation conditions are governed by our specific policies, which form an integral part of these Terms:

• Refund and Cancellation Policy — Websites and eCommerce.
• Refund and Cancellation Policy — Marketing Plans.

4. Client obligations

The client undertakes to provide, in a timely and truthful manner, the information, access, materials and approvals necessary for the correct provision of the service. Delays or failure by the client to deliver these elements may affect the timeframes and results of the service.

5. Results

Digital marketing services are best-efforts, professionally managed services. Unless expressly agreed in writing, Clicomy does not guarantee specific results (such as a particular number of sales, ROAS, leads, followers or visits). Any figures, objectives or projections mentioned are indicative and estimates.

6. Intellectual property

6.1. The brand, logos, texts, designs and other content on the clicomy.com site are the property of Just Marketing SpA or of their respective owners, and may not be used without authorisation.

6.2. Ownership of and licences over the deliverables developed for the client (for example, websites, creative assets or campaigns) shall be governed by what is agreed in the respective commercial proposal or contract.

7. Limitation of liability

To the maximum extent permitted by law, Clicomy shall not be liable for indirect or incidental damages or loss of profit arising from the use of the site or from the provision of the services, nor for events beyond its control (including, among others, changes in the policies or availability of third-party platforms, force majeure or fortuitous events).

8. Third-party links and services

The site and the services may integrate or link to third-party platforms (for example, social networks or advertising platforms). Clicomy is not responsible for the content, availability or practices of those third parties.

9. Amendments

Clicomy may amend these Terms at any time. The version in force shall be the one published on the site, indicating its date of last update. Continued use of the site or the services implies acceptance of the Terms in force.

10. Governing law and jurisdiction

These Terms are interpreted and applied in accordance with the laws of the Republic of Chile. Any dispute shall be submitted, in the first instance, to direct negotiation between the parties and, failing agreement, to the competent courts of justice.

11. Contact

For any query about these Terms, write to us at hola@clicomy.com or at Avenida Apoquindo 6410, Las Condes, Santiago, Chile.